Description

Aditya Birla Finance Limited offers a wide range of financial products and services to customers in India, such as a personal loan, home loan, SME loan, education loan, etc. Aditya Birla personal loans can be availed by individuals to meet their varied financial requirements, such as home renovation, higher education, purchase of car, a wedding in family, etc. Customers can get a personal loan in a range of Rs. 25,000 to Rs. 15 lakh for up to 5 years. 

Existing customers and new customers who have queries with regard to a personal loan can get in touch with the Aditya Birla Finance Limited through various channels. 

Aditya Birla Finance personal loan customer care number

Aditya Birla Finance Limited continuously works to improve the customer experience. For any query related to a personal loan, you can get in touch with ABFL through various modes of communication. 

  • Aditya Birla Finance customer care helpline number: 1800-270-7000 (From9 am to 9 pm, Monday to Sunday) (Closed on National Holidays)
  • Email address: care.finance@adityabirlacapital.com 

Aditya Birla Finance social media presence

Aditya Birla Finance digitally serves its customers through some key social media platforms. Hence, you can raise your concerns through the following these platforms.  

  • Facebook
  • Twitter
  • LinkedIn

Aditya Birla Finance virtual chat

Aditya Birla virtual chat assistant is available on the homepage of the official website of ABFL. Customers can use this chatbot to find answers to queries regarding ABFL personal loan and other products offered by it.

Aditya Birla Finance Grievance Redressal

ABFL offers zone-based customer service for grievance redressal. Customers can check the contact details of their concerned branch in the following table. For any concerns, questions and suggestions, you can reach the Aditya Birla Finance through a clearly defined grievance redressal process.

Zone

Principal Nodal Officer
Name

Details

West

Preethi Nair

South

Raghavan Srinivasan

North

Divya Bahl

East

Puja Choudhary​

Banking Ombudsman

However, if you are not satisfied with a reply from the Principal Nodal Officer to your concern, you can write to the Banking Ombudsman.

City

Address of the Office of NBFC Ombudsman

Area

Chennai

C/o Reserve Bank of India, Fort Glacis, Chennai 600 001, Tel No: 044 25395964, Fax No. 25395488

Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry

Mumbai

C/o Reserve Bank of India, Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai: 400 008

Goa, Gujarat, Madhya Pradesh, Maharashtra, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu 

New Delhi

C/o Reserve Bank of India Sansad Marg, New Delhi -110001, Tel. No: 011 23724856 Fax No. 23725218-19

Delhi, Haryana, Himachal Pradesh, Uttar Pradesh, Uttarakhand, Punjab, Union Territory of Chandigarh, and Rajasthan and State of Jammu and Kashmir

Kolkata

C/o Reserve Bank of India 15, Netaji Subhash Road, Kolkata-700 001,Tel. No: 033 22304982, Fax No. 22305899

West Bengal, Bihar, Jharkhand , Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura ​​​​​​​​​​​​​​​​​​ ​​

How to access my loan account information online

To provide customers with a hassle-free experience, ABFL has launched a unique and completely secure service platform called ABFL Connect. It enables customers to access their loan account. Click here to access your personal loan account online by using your login credentials. 

New customers can register for AFBL online services by entering basic information about themselves. 

Exciting features of ABFL Connect

You can enjoy the following benefits through ABFL connect:

  • Can access their loan account whenever, wherever.
  • Can view and save their amortization schedule for any future reference.
  • Can apply for and get loan disbursed online.
  • Change your ECS mandate.
  • Apply for a top-up loan.
  • Ask for a new loan.

Features and benefits of ABFL personal loan

Apart from tools like ABFL personal loan EMI calculator and eligibility calculator, borrowers will get the following benefits on a personal loan:

  • Flexible repayment options.
  • Longer loan tenure options up to 5 years.
  • Higher loan amount of Rs 15 lakh.
  • Flexible repayment options: PDC, ECS, NACH.
  • Unsecured personal loan without a need of collateral and security. 
  • Option to club the income of a co-applicant to improve eligibility. 
  • Fixed interest rates that remain unchanged throughout the loan tenure.

FAQs

Q1 How can I ask any question to Aditya Birla Finance Limited?
You can get in touch with Aditya Birla Finance Limited through the following modes: 1. Aditya Birla Finance customer care helpline number: 1800-270-7000 (From9 am to 9 pm, Monday to Sunday) (Closed on National Holidays) 2. Email address: care.finance@adityabirlacapital.com 3. Branch: 10.00 am to 7 pm, Monday to Friday & alternative Saturdays (1st and 3third Saturdays are holidays, branches are closed on Sundays and National Holidays)
Q2 Why should I apply for a personal loan from ABFL?
ABL personal loan has the following features and benefits to borrowers: 1. Customised solutions and hassle-free financing. 2. Completely transparent processes and no hidden charges. 3. Instant approvals, minimum processing and disbursal time. 4. Simple and fast online application process and minimal documentation. 5. Doorstep services with simplified documentation through service RM. 6. Convenient repayment options - simple EMIs or structured repayments 7. Attractive offers on personal loan balance transfer from another lender to Aditya Birla Finance Limited.
Q3What does ABFL do to the unused cheques once a personal loan account is closed?
Your unused or unbanked cheques i.e. post-dated cheques/ un-dated cheques/ security post-dated cheques in the possession of ABFL will be cancelled and destroyed/ shredded, without any notification, after your personal loan account is closed.
Q4Can I access information about my personal loan from ABFL online?
Yes, you can. ABFL has launched a unique and completely secure service platform called ABFL Connect to offer customers a hassle-free experience. It enables customers to access their loan account. Click here to access your personal loan account online by using your login credentials.