How to Cancel an SBI Credit Card?


07 Apr 2021 | 6 min read

While credit cards are one of the most valuable items in the financial world, cardholders often find it difficult to keep them up to date. They may also feel compelled to choose a different card altogether. In such situations, cardholders must close or cancel the credit card they no longer wish to use. This is a simple method that guarantees the cardholder does not incur any excessive fees or charges. 

How to close SBI Credit Card? 

  • Call SBI Card Customer Care to close your SBI credit card. 

Call the following helpline numbers to close your SBI credit card account:  

  1. 1860 500 1290, 
  2. 1860 180 1290, 
  3. or 1800 180 1290. 

(STD Code) 39020202 (it is another SBI credit card cancellation customer service number). 

The representative will inquire about that information. Share the information to verify your identity and cancel your SBI credit card. 

  • Give a written request to cancel your SBI credit card. 

You can also cancel your credit card by writing to the address mentioned below. In the letter, provide the cardholder's name, date of birth, and card number. Never include the CVV or PIN from your credit card in a message. 

The following is the address: 

SBI Card, 

PO-Bag 28, GPO, 

New Delhi- 110001 

Before you order an SBI Credit Card cancellation, keep the following points in mind. 

Though it is known that a cardholder may cancel or close a credit card at any time, there are a few things to consider before beginning the cancellation process. The following is a guide for cardholders to follow: 

  • Look to see if your dues have been paid:  
  • If you have an outstanding balance on a credit card that you want to close or cancel, the bank will give you a letter to let you know. 
  • The credit card cancellation process can begin only after the cardholder has paid the outstanding balance. 
  • According to SBI guidelines, you must first pay off any outstanding balances and EMIs on the credit card in question before you can begin the process of canceling or closing it. 
  • Redeeming reward points entails the following steps: 
  • You should review their reward points that haven't been used until closing or canceling their SBI credit card.
  • You must swap them for items from the bank's rewards catalog or use them to get great discounts. 
  • Within 45 days of the card's cancellation, cardholders can reclaim any unused reward points. 
  • The card should not be used right before the cancellation process begins: 
  • It's not a good idea to use the card right before you start the cancellation process because you'll get a statement of payment that you'll have to pay. Even, if there is a new charge due on the account, the bank will not accept a cancellation order. 
  • The most recent assertion should be double-checked: 
  • Make sure that there is no fraudulent transactions have occurred on recent SBI credit card statement that you are planning to cancel. 

Cardholders can face the following consequences if they close their credit cards. 

  • A closed credit card will lower your maximum credit cap, lowering your credit score. As a result, the credit utilization ratio, or the ratio of credit cap to credit utilization, rises. An increased credit utilization ratio, particularly if it exceeds 30% of the credit limit, can result in a lower credit score. 
  • Shortened Credit History – If you cancel one of your first credit cards, your credit history will be cut in half. This could have an impact on your credit score as well. 

Frequently Asked Questions 

  • Question: If I don't pay my bills on time until the bank cancels my account, how will I be notified? 

Answer: Before you can close your credit card, you'll need to pay off any outstanding debts. If you owe money on the bill, you won't be able to cancel it. 

  • Question: What are some things to remember before or after you start the process of closing your credit card account? 

Answer: You'll need to pay off your debts to avoid using the card before and after the initiation. Also, never give the bank confidential details like your credit card PIN or CVV number. Before discarding your credit card, make sure to cut it diagonally. 

  • Question: Is the credit card worthless after the account has been closed? 

Answer: Yes, once the card is closed, it becomes invalid. The bank, on the other hand, can enable reactivation. 

  • Question: When do you think my account will be closed? 

Answer: When an account is closed, the Bank will send you written notice. A credit report would also show that a credit card account has been closed. 

  • Question: Will I have to close each of my add-on cards separately? 

Answer: All add-on cards will be made non-functional until the primary card has been closed. 

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