Central Bank of India (CBI) 24*7 Customer Care Helpline 2022
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Description
Customers of the Central Bank of India may contact the bank for inquiries, requests and grievances concerning their banking and financial services. For reporting missing and damaged debit/credit/ATM cards, inquiring about details of their bank accounts and not being able to get cash from ATMs, etc., customers can reach the bank through multiple channels.
Central Bank of India Customer Care
An approved BC/DR policy is in place. In case any branch is unable to function due to any calamity or disaster, its customers can continue their transactions through any other branches.
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Call Center |
1800 22 1911 |
Customer related services |
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Credit Card Call Center |
1800 222 368 (Toll Free ) & 022-66387737 ,66387743 |
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PMJDY grievance redressal Email ID:
- cmoper@centralbank.co.in
There are two National Toll-free numbers of Central Bank of India. They are given below:
- 1800 110 001
- 1800 180 1111
ATM Help Desk
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Type of assistance |
Contact Number |
Mail ids for communication |
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Card Hotlisting / |
1800 22 911 |
debitcard_os@centralbank.co.in |
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Card not working for online registration / transaction. |
STD Code - 022 49197323 |
debitcard_os@centralbank.co.in |
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For failed transaction at ATM/POS/Online & Account debited requiring reversal |
STD Code - 022 49197314 /15 |
atmrecon@centralbank.co.in smamtmreversal@centralbank.co.in |
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Departmental telephonic contacts during Office hours only. |
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For Debit Card HOTLISING by sending SMS from registered mobile: |
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Now you can block your lost card by sending SMS to phone no.91+9967533228 as follows: |
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Internet Banking
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Internet Banking |
1800 22 1911 |
Internet Banking enquiry, Mobile Banking. |
Digital Transactions Help
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Email address |
UPI and BHIM app help
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Phone No. |
Email address |
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For technical issues |
1800 22 1911 |
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For Reversal/failed transactions |
022-61648613 |
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NEFT Handling Team
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Name |
Designation |
Contact No. |
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Arun Sharma |
Sr Manager, |
022-22637966, 022-22637967 |
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Sunit Srivastava |
Asst. Manager |
022-22637966, 022-22637967 |
ZONE WISE LIST OF NODAL OFFICERS- PENSION
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ZONE |
NODAL OFFICER |
DESIGNATION |
MOBILE NO |
Phone No |
E-MAIL ID |
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AHMEDABAD |
KAMLESH GUPTA |
SM |
9785926160 |
079-71786011 |
operahmzo@ |
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BHOPAL |
KUMAR GAURAV |
SM |
7975777412 |
0755-2576028 |
operbhopzo@ |
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CHANDIGARH |
GIRIRAJ P MEENA |
CM |
9988883823 |
0172-2702996 |
operchanzo@ |
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CHENNAI |
VISHAL MITTAL |
CM |
7988050660 |
044-28883110 |
operchenzo@ |
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DELHI |
VILASH SHARMA |
SM |
8826107993 |
011-42827852 |
operdelzo@ |
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KOLKATA |
BISWANATH ROY |
CM |
7407000667 |
033-22301270 |
operkolzo@ |
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LUCKNOW |
VINOD JOSHI |
CM |
7339402506 |
0522-2611304 |
operluckzo@ |
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MMZO |
KISHALAY KUME |
SM |
9334297647 |
022-40345855 |
opermmzo@ |
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PATNA |
TARKESWAR KUMAR SINGH |
SM |
7360065150 |
0612-2226607 |
operpatnzo@ |
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PUNE |
AKSHI DEKA |
ASST MANAGER |
2026131611 |
020-2226607 |
operpunzo@ |
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CENTRAL OFFICE NODAL OFFICERS |
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CO |
CHIEF MANAGER |
CM |
022-22703216/17 |
cmcppc@ |
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CO |
ASST.General Manager |
AGM |
022-22623450 |
agmcppc@ |
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Public Complaints
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The Complaint, if any with the Bank, may be taken up with the following officer : |
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Name |
Shri Phool Singh AGM OPR CO |
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Designation |
Asst. General Manager (Customer Service and Complaints) |
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Address |
Central Bank of India, |
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Telephone |
022- 61648786 |
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Fax |
022 – 22643055 |
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Facility of On -Line Complaint |
Customer will get Unique Identification Number (UIN) while lodging on- line complaints using the option given below. This UIN will help the complainant in tracking the latest stage of complaint in future. Alternatively Customer may mail their complaint on email ID: complaints@centralbank.co.in |
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Customer service No. |
1- 022 61648708 CM |