Description

The Housing Development Finance Corporation (HDFC) Bank is the largest private sector bank in India. With its registered office in Mumbai, India, the Bank was incorporated in 1994 in the name of HDFC Bank Limited. 

Customer Care

Bank values customer relationship and customer satisfaction is high on its list of priorities. You can contact bank for a query that you may have regarding products and services offered by HDFC Bank. 

Customer can reach the bank through various access channels given below for any query/ complain / feedback/ grievances. Here are the steps about how you can reach bank at different levels for different types of queries, complaints, escalations and feedback.

For queries / Feedback / Complaints

Customer can reach HDFC customer support team for queries and complaints via various modes of communication mentioned below:

For any banking needs, you can get in touch with the bank in your area on following numbers.

City

Phone Number

Ahmedabad

07961606161

Bangalore

08061606161

Chandigarh

01726160616

Chennai

04461606161

Cochin

04846160616

Delhi & NCR

01161606161

Hyderabad

04061606161

Indore 

07316160616

Jaipur

01416160616

Kolkata

03361606161

Lucknow

05226160616

Mumbai

02261606161

Pune

02061606161

Toll free number for India is 1800 258 3838 available only between 8.00 a.m. to 8.00 p.m. all days.

Indian customers can write to the bank at following address:

For credit card

For Regular Post:

Manager, HDFC Bank Cards Division, PO BOX #8654
Thiruvanmiyur PO Chennai – 600 041

For courier:  

Manager, HDFC Bank Cards Division, #8, Lattice Bridge Road
Thiruvanmiyur, Chennai – 600 041

For other products

HDFC Bank Ltd.

Empire Plaza I, 1st Floor
LBS Marg, Chandan Nagar
Vikhroli West, Mumbai – 400 083

HDFC Personal Loan HDFC Personal Loan EMI Calculator HDFC personal Loan Eligibiltiy Calculator HDFC Personal Loan Interest Rate

Grievance Redressal

If you don’t find the right solution at above numbers or address, you can approach HDFC Grievance Redressal officer through below mentioned modes of communication. Use previous complaint number while approaching these channels. 

For banking products (other than credit card)

Customer can approach grievance redressal officer at 1800224060 between 9:30 am to 5:30 pm. This service will not be accessible on 2nd and 4th Saturday, all Sundays and bank holidays. 

For credit card

For credit card regarding services, customer can call at 044- 23625600 between 9:30 am to 5:30 pm. This service will not be accessible on 2nd and 4th Saturday, all Sundays and bank holidays.

Customers can write to the bank for grievance redressal at following address:

For banking products and depository services, write to:

Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House, Mahalaxmi, 
Mumbai-400034.

For credit card specific complaints write to 

Manikandan PS (Grievance Redressal Officer)
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041.

Nodal officers / principal nodal officer

If you are not satisfied with grievance redressal officer, you can approach HDFC principal nodal officer of your area mentioned below:

Area

Centre

Nodal Officer

Contact No.

E-mail Id

Andhra Pradesh and Telangana

Hyderabad

Anil Varughese

040-30091327

bohdfchyd@hdfcbank.com

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

Guwahati

Ramadoss Ramaswamy

033-44065165

bohdfcasm@hdfcbank.com

Bihar

Patna

Ramadoss Ramaswamy

033-44065165

bohdfcptn@hdfcbank.com

Chhattisgarh

Raipur

Vikas Vijayvergiya

74898 60375

bohdfcrai@hdfcbank.com

Delhi

Delhi 

Santosh Sinha

0124-4664245

bohdfcdel@hdfcbank.com

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Ahmedabad

Alpa Kothari

079-66001069

bohdfcahm@hdfcbank.com

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Delhi

Santosh Sinha

0124-4664245

bohdfcdel@hdfcbank.com

Jammu and Kashmir

Jammu

Santosh Sinha

0124-4664245

bohdfccgh@hdfcbank.com

Jharkhand

Ranchi

Ramadoss Ramaswamy

033-44065165

bohdfcrnc@hdfcbank.com

Karnataka

Bangalore

Anuraag Gupta

9336820290

bohdfcblr@hdfcbank.com

Kerala

Thiruvananthapuram

Jitheesh Janardhanan

0471 – 4253303

bohdfctrv@hdfcbank.com

Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).

Thiruvananthapuram

Jitheesh Janardhanan

0471 – 4253303

bohdfctrv@hdfcbank.com

Madhya Pradesh

Bhopal

Vikas Vijayvergiya

74898 60375

bohdfcbpl@hdfcbank.com

Districts of Mumbai, Mumbai Suburban and Thane

Mumbai I

Ravi Mukherjee

022 – 33958663

bohdfcmum@hdfcbank.com

Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa

Mumbai II

Ravi Mukherjee

022 – 33958663

bohdfcmum@hdfcbank.com

Odisha

Bhubaneswar

Ramadoss Ramaswamy

033-44065165

bohdfcbnr@hdfcbank.com

Rajasthan

Jaipur

Parul Sharma

0141-2353326

bohdfcjpr@hdfcbank.com

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Chennai

Sundar Krishnamoorthy

044-28616424

bohdfcchn@hdfcbank.com

Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

Kanpur

Sameer Tiwari

0522-3019135

bohdfckpr@hdfcbank.com

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

Dehradun

Sameer Tiwari

0522-3019135

bohdfcddn@hdfcbank.com

West Bengal 

Kolkata

Ramadoss Ramaswamy

033-44065165

bohdfckol@hdfcbank.com

Mumbai Corporate

Ms. Zenobia Neville Mehta

022- 62841505

 

About the bank

HDFC Bank is India’s largest private sector bank by market capitalization. The bank received an in principle approval from the Reserve Bank of India (RBI) to operate as a bank in the private sector. As of 31 March 2019, the bank had a network of 5,103 branches and 13,160 ATMs in 2,748 cities/towns. HDFC Bank is present in Bahrain, Hong Kong and Dubai. 

HDFC Bank offers a wide range of banking and financial solutions in treasury, retail banking, wholesale banking and other banking business segments to individuals and businesses.

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