Description

The ICICI Bank is a multinational bank headquartered in Mumbai. It offers banking and financial services. In order to cater to the needs of their customers, the bank has toll-free numbers that can be used depending on the query. 

ICICI Toll free customer care number

Personal Banking

All India: 1860 120 7777

Credit card

All India: 1800 200 3344

Wealth / Private Banking

Toll free number India 1800 103 8181

Corporate / Business / Retail Institutional Banking

All India: 1860 120 6699

Domestic customers travelling overseas

(only available from numbers outside India)

Personal Banking / Wealth / Private Banking +91-40-7140 3333

Corporate / Business / Retail Institutional Banking +91-22-3344 6699

If the query is not resolved on the above-mentioned numbers, these are the Personal Banking numbers the customers can use. They can also be dialed from overseas with a local number of that country. 

Ahmedabad: 079 33667777

Andhra Pradesh: 7306667777

Bangalore: 080 33667777

Assam: 9864667777

Bhopal: 0755 3366777

Bihar: 8102667777

Bhubaneswar: 0674 3366777

Chhattisgarh: 9098667777

Chandigarh: 0172 3366777

Goa: 9021667777

Chennai: 044 33667777

Gujarat: 8000667777

Dehradun: 0135 3366777

Haryana: 9017667777

Delhi: 011 33667777

Himachal Pradesh: 9817667777

Ernakulam: 0484 3366777

Jammu & Kashmir: 9018667777

Gurgaon: 0124 3366777

Jharkhand: 8102667777

Hyderabad: 040 33667777

Karnataka: 8088667777

Jaipur: 0141 3366777

Kerala: 9020667777

Kolkata: 033 33667777

Madhya Pradesh: 9098667777

Lucknow: 0522 3366777

Maharashtra: 9021667777

Mumbai: 022 33667777

Orissa: 9692667777

Panaji: 0832 3366777

Punjab: 7307667777

Patna: 0612 3366777

Rajasthan: 7877667777

Raipur: 0771 3366777

Tamil Nadu: 7305667777

Ranchi: 0651 3366777

Telangana: 7306667777

Shimla: 0177 3366777

Uttar Pradesh: 8081667777

 

Uttarakhand: 8081667777

 

West Bengal: 8101667777

ICICI Contact details for issues related to personal loans and credit cards

Mr. K. Roy, Senior General Manager – Head Credit Cards & ICICI Personal Loans
Telephone No.: 022-39337932
E-mail address: headcreditcards@icicibank.com

ICICI Contact details for issues related to home loans

Mr. A. Saha, Senior General Manager
Telephone No.: 022-39337934
E-mail address: headhomeloans@icicibank.com/headconsumerloans@icicibank.com

ICICI Contact details for issues related to demat services

Mr. Neelakantan Pillai, Deputy General Manager
Telephone No.: 022-39337936
E-mail address: headdematservices@icicibank.com

For issues related to banking products and other services In ICICI Bank

ICICI Bank Ltd.
Complaints Department, 7th floor
ICICI Bank Towers,
Financial District, Gachibowli
Hyderabad-500032

ICICI Bank Zonal head contact details

Zone

Name

Telephone Number

Email Address

North

Mr. Kumar Ashish, Senior General Manager

011-33551230

headnorthzone@icicibank.com

South

Mr. Amit Palta, Senior General Manager

080-33551230

headsouthzone@icicibank.com

East

Mr. Avijit Saha, General Manager

040-33551230

headeastzone@icicibank.com

West

Mr. Ravi Narayanan, Senior General Manager

022-33551230

headwestzone@icicibank.com

ICICI Bank Overseas Branches

Bahrain Branch

ICICI Bank Ltd. 

Manama Centre,

Manama Kingdom of Bahrain

Tel: + 973 17 576 161

Fax: + 973 17 221 200

Bangladesh Representative Office

ICICI Bank Ltd.,

12th floor, Unique Trade Center (UTC Building),

8 Panthapath,

Dhaka -1215

Tel: +8802 8155392 / 409

Fax: +8802 8143424

Canada Subsidiary

ICICI Bank Canada

Don Valley Business Park

150 Ferrand Drive,

Suite 700, 

Toronto, ON M3C 3E5

Tel: + 1 416 360 0909 

Fax: + 1 647 436 1178

China Representative Office

ICICI Bank Ltd.

RM 2585, 25/F, Wheelock Square,

1717 Nanjing West Road,

Jingan District,

Shanghai 200 040,

China

Tel: + 86 21 61575169 / 70

Fax: + 86 21 61575388

Dubai Representative Office

ICICI Bank Ltd.,

Suite No. 404, 

The Business Centre Building,

Khalid Bin Al Waleed Street,

Near Burjuman,

P O Box: 28758,

Dubai, U.A.E.

Tel: + 8000 9114 001 (toll free)

Fax: + 971 4 396 6994

Abu Dhabi Representative Office

ICICI Bank Ltd., 

No.107-108, Al Otaiba Towers,

Mashreq Bank-Siemens Building, Electra Street,

P O Box: 31276,

Abu Dhabi, U.A.E. 

Tel.: 8000 9114 001 (toll free)

Fax: +971 2 622 8410

Hong Kong

Unit 1504B-1505, 

Level 15, International Commerce Centre,

1 Austin Road West,

Kowloon, Hong Kong

Tel: + (852) 2234 2651/2234 2655 

Fax: + (852) 2234 7613

Singapore Branch 

ICICI Bank Ltd.

9 Raffles Place,

# 50-01 Republic Plaza,

Singapore- 048619 

Tel: + 65 6723 9288

Fax: + 65 6723 9268

South Africa Representative Office 

ICICI Bank Limited 

3rd floor, West Building,

88, Stella Street,

Sandown, Sandton,

Johannesburg 2196

PO Box 78261, 

Sandton, Johannesburg 2146

Tel: +27 11 6767800 (Board) 

Fax: +27 11 7839748 (Board)

Sri Lanka Branch 

ICICI Bank Ltd.

58, Dharmapala Mawatha,

Colombo 07,

Sri Lanka.

Tel: + 94 11 4242448

UK Subsidiary

ICICI Bank UK PLC 

 

Write to ICICI

ICICI Bank Limited ICICI Phone Banking Center, 
ICICI Bank Tower, 7th floor, 
Survey no: 115/27, Plot no. 12, 
Nanakramguda, Serilingampally, 
Hyderabad – 500032.

ICICI Customer care numbers for Corporate/ Retail and Business Banking customers

Ahmedabad: 079 33446699

Andhra Pradesh: 7306446699

Bangalore: 080 33446699

Assam: 8822446699

Bhopal: 0755 3344669

Bihar: 8102446699

Bhubaneswar: 0674 3344669

Chhattisgarh: 7879446699

Chandigarh: 0172 3344669

Goa: 7304446699

Chennai: 044 33446699

Gujarat: 8690446699

Dehradun: 0135 3344669

Haryana: 9541446699

Delhi: 011 33446699

Himachal Pradesh: 9625446699

Ernakulam: 0484 3344669

Jammu & Kashmir: 9018446699

Gurgaon: 0124 3344669

Jharkhand: 8102446699

Hyderabad: 040 33446699

Karnataka: 9019446699

Jaipur: 0141 3344669

Kerala: 8590446699

Kolkata: 033 33446699

Madhya Pradesh: 7879446699

Lucknow: 0522 3344669

Maharashtra: 7304446699

Mumbai: 022 33446699

Orissa: 9778446699

Panaji: 0832 3344669

Punjab: 9023446699

Patna: 0612 3344669

Rajasthan: 9529446699

Raipur: 0771 3344669

Tamil Nadu: 8695446699

Ranchi: 0651 3344669

Telangana: 7306446699

Shimla: 0177 3344669

Uttar Pradesh: 8303446699

 

Uttarakhand: 8303446699

 

West Bengal: 9641446699

ICICI Bank Customer Care numbers for NRI account related queries.

Customers are requested to keep the Debit Card details handy when calling. 

From USA 

Call on 1866 ICICI 4U

From UK

Call on 0 8081 314 151

From Singapore

Call on 800 101 2553

From Canada

Call on 1866 ICICI 4U

From Australia 

Call on 0011-800-0424-2448

From Europe

Belgium

00-800-0424-2448

Finland

990-800-0424-2448

France

00-800-0424-2448

Germany

00-800-0424-2448

Ireland

00-800-0424-2448

Italy

00-800-0424-2448

Luxembourg

00-800-0424-2448

Netherlands

00-800-0424-2448

Portugal

00-800-0424-2448

Spain

00-800-0424-2448

From UAE

Call on 8000 9114 001

From Bahrain

Call on 800 04 877

From India - For NRIs when in India

Call on 1800-102-5600

Non Toll Free Numbers to India (From any Country)

Call on 91-40-3099 8025

Contact Numbers of other Offices

Bahrain

Call on + 973 17 576 161

Hong Kong

Call on +852-22342651, +852- 22342655

Sri Lanka

Call on + 94 11 4242448

Russia

Call on + 7 495 981 4988

Email

You can also write to the bank at nri@icicibank.com.

ICICI Bank Zonal Offices For Personal Loan Enquiries

City

Branch Address

Ahmedabad

JMC

House, Opp. Parimal Gardens, Opposite Parimal Garden, Ambawadi, Ahmedabad - 380

006.

Ahmedabad

Shilp Square, Opposite

Himalaya Mall, Drive- In Road, Ahmedabad

Allahabad

13, Sardar Patel

Marg, Civil

Lines, Allahabad.

Amritsar

361, M.C International The

Mall, Punjab.

Aurangabad(

Maharashtra)

Ground Floor,

Raghuvir Complex, Opp. District

Court, Adalat

Road, Aurangabad.

Bangalore

ICICI Bank Towers,

1, Commissariat Road, Ground Floor, Bangalore

Bangalore

No.47,5th Cross

Road,5thMain, Malleswaram,

Bangalore

Bangalore

80-7, Elephant Rock

Road, 3rd Block, Jayanagar, Bangalore

Bangalore

Salarpuria House,

#496, CMH Road,

Indira Nagar

Bangalore

Bangalore

No.5, 80 Feet Road,

7th block,

Kormangala

Bangalore

Bangalore

No 11, 1st Cross, K G Road Extension,

Opposite Menaka

Theatre, Bangalore

Bangalore

No.1740, 17th Cross,

Vijayanagar,

Bangalore.

Bangalore

S R N G

SAMPANNAPPA DIAMOND JUBILEE COMPLEX, 1091, O T C

ROAD, BANGALORE

Bareilly

116, Civil lines,

Barielly,

Uttar Pradesh.

Bhopal

Plot No. 11, Zone

II, Alankar Palace Near Pragati Petrol

Pump, M. P. Nagar, Bhopal.

Bhubaneshwar

OCCF Building, Opposite

Sriya Talkies, Unit - III, Bhubaneswar

Chandigarh

SCO 9-10-11, Sector

9-D. Chandigarh, Pin

Code - 160017.

Chandigarh

SCO 485-486, Sector

35C, Chandigarh.

Chennai

110, Prakash

Presidium, Uthamar Gandhi Salai, (Nungambakkam

High Road), Chennai.

Chennai

P.B.No. 1610, Dare

House, Annexe

44, Moore Street, Chennai.

Chennai

459/1, Anna Salai

Road, Teynampet, Chennai

Chennai

A-78, Plot No.

3211, 3rd Avenue, Anna Nagar, Chennai.

Chennai

7, Bazullah Road, T.Nagar, Chennai.

Coimbatore

Cheran Plaza,

1090, Trichy

Road, Coimbatore, Pin Code - 641018.

Coimbatore

No.16, Shastri Road, Ramnagar, Coimbatore - 641009

Cuttack

Plot No.

1320, Bajrakabati

Road, Cuttack

Dehradun

NCR, Plaza,24, New Cantt Road,

Hathibarkala, Dehradun,

Uttaranchal -

248001

Faridabad

Booth No. 104-

105, District

Centre, Sector 16, Faridabad- 121007, Haryana

Gandhinagar

Plot No.315, Sector

16,

Gandhinagar, Gujarat

Ghaziabad

R- 1/88, Raj Nagar, Ghaziabad, Uttar Pradesh.

Gurgaon

K-6 & K-7 + K-12 & KB -12, Qutub Plaza,

DLF - Phase - 1, Gurgaon.

Guwahati

1st Floor, Shanti

Complex, G S Road, Bhangagarh, Guwahati.

Hosur

ASL Plaza, Bye-pass

Rd, opp. Hosur Bus

Stand, Hosur.

Hubli

Eureka Junction, Travellers Bungalow

Road, Hubli.

Hyderabad

6-2-1012, TGV Mansions, Opp. Institution of Engineers, Khairatabad, Hyderabad.

Hyderabad

3-6-268, opp. Telugu

academy. Himayat Nagar, Hyderabad.

Hyderabad

7-102/5 & 12, Ground

Floor, Sai Enclave, Ajay Chambers, Uppal Road, Habsiguda,

Hyderabad.

Hyderabad

MIG-69, Dharmareddy

Colony, Opposite JNTU, KPHB Colony, Kukkatpally, Hyderabad - 500 072

Indore

Malav parisar, 4 chhoti Khajrani,

A B Road

Indore

Jaipur

C-99, Shreeji Towers,

Subhash Marg, NearAhimsa Circle, C Scheme, Jaipur

Jaipur

C-2, Saurav Towers,

Vaishali Nagar,

 

Jaipur

Jaipur

A-34, Guru Nanak

Marg, Moti Doongri scheme, Tilak Nagar, Raja Park, Jaipur

Jaipur

Bhagwan Mahavir

Viklang Sahayta Samiti,

Malviya Nagar,

Jaipur

Jamshedpur

Natraj Mansion, Main

Road, Bistupur,

Jamshedpur

Jodhpur

Plot No. 10,11, Refugee

Colony (Sindhi

Colony), Near Jaljog

Circle, Jodhpur

Kanpur

J.S Towers; 16/106 - The Mall

Kochi

Emgee Square, M.G.Road,

Ernakulam, Kochi.

Kochi

B M Complex,

Edappally,

Kochi

Kochi

ADONAI TOWERS, S.A ROAD,

KADAVANTHARAPO,

KOCHI-682016

Kolhapur

Ground

Floor, VasantPlaza, Rajaram Road,

Rajarampuri,

Kolhapur

Kolkata

22, R N Mukherjee

Road, Kolkata,

Pin Code - 700001.

Kolkata

BJ-140, Sector

II, Salt Lake City,

Kolkata

Kolkata

2/3, Hindustan Road, Gariahat, Kolkata.

Kolkata

City centre ,19

Synagogue Street,Brabourne Road Branch,

Kolkata.

Kota

18, Jhalawal Road,

Kota.

Lucknow

Shalimar Tower,

31/54 M.G. Marg,

Hazratganj,

Lucknow.

Ludhiana

S.C.O. 146 / 147,

Feroze

Gandhi Market,

Ludhiana.

Madurai

31, Melur Main Road,

K. K. Nagar, Madurai.

Mumbai

Ground Floor, Indraprastha,

Opposite Premnarayan Indernarayan Chowk,

Linking Road, Santacruz West, Mumbai.

Mumbai

Reis Magos,

Mumbai

Galleria Shopping Mall,

Mumbai

Kailash Plaza, Final

Plot 355, Vallabh

Baug Lane, Opp. Odeon Cinema, Ghatkopar East, Mumbai.

Nagpur

Vishnu Vaibhav,

222, Palm Road, Civil Lines, Nagpur.

Nashik

Unit no-G-

19, Utility Center, Opposite Rajiv Gandhi Bhavan,

Sharanpur Road,

Nashik – 422 002.

Navi Mumbai

Shop No 14,15 & 16, Shri Ganesh CHS,

Sector 1, Opp.

Apna Bazar,

Vashi - 400703,

Navi Mumbai District

New Delhi

9A, Phelps Building, I

nner

Circle, Connaught

Place,

New Delhi

New Delhi

W-57. Greater Kailash,

Part-I, New Delhi.

New Delhi

C-17, Local Shopping Centre,

Paschimi Marg, Vasant Vihar,

New Delhi.

New Delhi

F-11, Preet Vihar,

New Delhi-110092

New Delhi

D-949, New Friends Colony,

New Delhi.

New Delhi

C24-25, Acharya

Niketan, Mayur Vihar, Phase -1,

Delhi - 110091.

Noida

K-1, Senior Mall, Sector 18,

NOIDA- 201301,

Uttar Pradesh.

Panaji

65, Sindur Business

Centre, Swami

Vivekanand Road,

Panaji

Patna

Shahi Bhawan

Ground Floor Exihibition Road

Patna

Pondicherry

47, Mission

Street,

Pondicherry

Pune

A-Wing, Shangrila Gardens,

Bund Garden Road,

Pune

Pune

1194/8, Ramchandra

Sabhamandap,

Ghole road,

Shivaji Nagar,

Pune.

Pune

Gulmohar Park, Plot

1 A, ITI Road, Aundh,

Pune - 411 007.

Pune

Krishnakeval

Commercial Complex, Main Kondhwa Road,

Kondhwa,

Pune.

Pune

CTS No.809/147, Nayantara,

Paranjpe Schemes,

Raipur

Gore Parisar,

Behind Raj Bhavan,

Civil Lines,

Raipur.

Rajkot

Jai Hind Press annexe, Opp.

Shardabaug,

Babubhai Shah Marg,

Rajkot.

Ranchi

Main Road (near Ratanlal Petrol Pump),

Ranchi,

Jharkhand

Salem

Swarnambigai Plaza, S. F. No. 6/5, Block

no. 7, Ward-C, Omalur Main Road,

Near Bus Stand, Salem.

Sangli

Rajwada Chowk,

P.O.Box No

2/157/158 ,

Sangli.

Surat

Anjan Shalaka, Lal

Bungalow, Athwa Lines,

Surat.

Surat

Shree Shyam

Chambers,Opposite

Subjail Ring

Road, Surat.

Surat

Ground Floor,

Om Shopping Complex,

Anand Mahal Road,

Adajan

Thane

Glenmorgan,

Veer Savarkar Marg,

Panchpakhadi,

Thane-400602.

Thiruvananthapuram

TC.25/2491, M G Road, Pulimoodu,

Thiruvananthapuram- 695 001,

Kerala

Thrissur / Trichur

Delma Complex, Opp. Co-operative

Hospital, Shornur

Road, Thrissur

Tiruppur

AEPC BUILDING,

GROUND FLOOR,

3/1,3RD STREET, INDIRA NAGAR, AVINASHI ROAD,

TIRUPPUR 641 603

Trichy

New no - 58, West

Bouleward Road,

Trichy.

Udaipur

Madhubani, 2-C, Ground Floor,

Madhuban, Udaipur,

Rajasthan.

Vadodara

Landmark Building, Race Course Circle,

Alkapuri, Vadodara,

Pin Code - 390007.

Vadodara

AMRAPALI

COMPLEX, WATER TANK ROAD,

KARELIBAUG

Vadodara

Vallabh

Vidyanagar

Flavours,

Near Bhaikaka Statue,

Mota Bazar,

Vallabh Vidyanagar,

Gujarat

Vapi

Sahara Market,

Vapi Silvassa Road,

Vapi

Varanasi

D-48/141-A, Ishwar

Towers, Luxa Road,

Gadowlia,

Varanasi.

Vijayawada

#40-1-127,128 &129, Murali Chambers,

M.G.Road,

Vijayawada

Vishakhapatnam

47-14-18, Isnar

Satyasri Complex, Main Road,

Dwarkanagar,

Vishakhapatnam.

 

Alternative contact details

Through SMS

Customers unhappy with a service at the branch of have an unaddressed query can SMS, ‘UNHAPPY’ on 5676766.

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