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Kotak Mahindra Bank Personal Loan Customer Care Number 2022

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Personal Loan

Business Loan

Description

Kotak Mahindra Bank is one of the top private sector banking and financial companies in India. The bank offers a wide range of banking and financial products including personal loans, home loan, car loan, gold loan, etc. Kotak Mahindra Bank personal loan is available between Rs. 50,000 to Rs. 25 lakhs with interest rate starting from 10.99% p.a. To know anything about a personal loan, you can contact the bank using multiple online and offline channels. You can reach the bank via call, SMS, email, chatbot or by visiting any of its branches. 

Kotak Mahindra Bank personal loan customer care number

Kotak Mahindra Bank always strives to provide satisfactory services to its customers with quick resolution of complaints or access to information. The bank offers round-the-clock personalized banking solutions. For any query, complaint and suggestion regarding a personal loan, you can contact the Kotak Mahindra Bank personal loan customer care number 1860-266-2666. 

You can dial the following numbers for your queries related to a personal loan:

Banking helpline number

1860 266 2666

Abroad helpline number

+91 22 6600 6022 

Kotak Mahindra Bank personal loan customer numbers city wise.  You can call between 9 a.m. and 7 p.m. from Monday to Saturday.

Ahmedabad

(079)66006022

Bangalore

(080)66006022

Chennai

(044)66006022

Hyderabad

(040)66006022

Mumbai

(022)66006022

New Delhi

(011)66006022

Pune

(020)66006022

Kotak Mahindra Bank Personal Loan Grievance Redressal

There are 4 separate levels for grievance redressal mechanism at Kotak Mahindra Bank

Level 1:

You can reach the customer care department of Kotak Mahindra Bank through any of the following modes of communication:

  • Dial 1860-266-2666 to raise a request
  • Go to the ‘Contact Us’ section at the bottom of the official website of Kotak Mahindra Bank to raise a concern.
  • You can also write an email at service.bank@kotak.com
  • Visit the nearest branch of the bank.
  • Write to Kotak Mahindra Bank at P.O. Box: 16344, Mumbai- 400013. 

Level 2:

If you have not received any response within 7 working days or you are not satisfied with the response from level 1, you can try one of the following options:

  • Write an email to the Service Assurance Centre using the online form on the bank’s website. 
  • Download the grievance form from the Kotak Mahindra Official website. Fill it out and submit it at your nearest bank branch. 

Level 3:

If you are not satisfied with level 2 response within 5 days, you can send an email to the bank’s Nodal Officer vail Kotak Mahindra Bank’s official website. 

Level 4:

If you are not satisfied with the response provided at Level within 5 working days, you can escalate the issue to the Principal Nodal Officer of Kotak Mahindra Bank by filling out an online form at Level 4. 

Note: In case your grievance is not resolved at the bank level within a month, you can write to the Banking Ombudsman

Kotak Mahindra Bank Personal Loan Customer Service for NRI Customers

For any complaint, queries and grievances related to personal loans, NRI customers can get in touch with Kotak Mahindra Bank’s customer care team. 

Customer care numbers for NRI customers

Australia

001-1800-4499-0000

Canada

1855-768-4020

Hong Kong

001-800-4499-0000

Singapore

800-101-3054

U.K.

00-800-4499-0000

USA

1855-3656767

Kotak Mahindra Bank Personal Loan Customer Care Helpline Numbers – Toll-Free

Kotak Mahindra Bank has a dedicated customer care helpline toll-free number, 1860 266 2666. You can dial the round-the-clock to get in touch with the customer service team for any queries related to personal loans.

Query/ complaint via post

You can also write a letter to the registered office and customer care center of Kotak Mahindra Bank for complaints related to a personal loans. The addresses are as below:

Registered office

27 BKC, C 27, G Block,

Bandra Kurla Complex,

Bandra (E), Mumbai – 400051

Customer service center

Kotak Mahindra Bank Ltd.,

P.O. Box: 16344,

Mumbai - 400013

 

Benefits of Kotak Mahindra Bank Personal Loan

  • Personal loan for unforeseen expenses
  • Flexible loan amount between Rs. 50,000 to Rs. 25 lakhs
  • Instant loan for a variety of purposes - vacation, home repair, higher education, wedding
  • Lower interest rates starting from 10.75% p.a.
  • Personal loan disbursal in just 3 seconds 

➤ FAQs

Ques. Where can I find the nearest branch of Kotak Mahindra Bank?

Click on ‘Locate Us’ on the homepage of Kotak Mahindra Bank’s official page and enter the location/ PIN code to locate the nearest branch of the bank.

Ques. How soon can I expect the reply on my email related to a personal loan?

The customer care team of the bank strives to respond to all grievances, feedbacks and queries within 7 working days.

Ques. How can I get in touch with the Kotak Mahindra Bank customer care team?

You can contact the bank via any of the following methods: 24×7 all-India customer care number 1860-266-2666. Email: You may as well write an email at service.bank@kotak.com. Chatbot: You can also use the chatbot ‘Keya’ 24x7 to ask questions. Write to the bank: Write to Kotak Mahindra Bank at the following address: Kotak Mahindra Bank, Registered Office 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (East), Mumbai – 400051