Description
State Bank of India or SBI is the largest bank in India. It is headquartered in Mumbai and offers numerous banking products and services like loans, savings accounts, credit cards, and fixed deposits. SBI has more than 24,000 branches and 60,000 ATMs for more than 420 million customers across the world. It offers 24/7 customer care services to resolve any issue or question that a customer may face with regard to SBI products or services.
State Bank of India: 24/7 Toll-Free Number
1800 11 2211 |
1800 425 3800 |
080-26599990 |
The bank has provided additional toll-free numbers for the customers.
SBI credit card customer Number
Customers can call on these toll-free numbers to get immediate services related to the credit card.
1800 180 1290 |
39 02 02 02 (Prefix local STD code) |
There is a dedicated toll-free number for IRCTC SBI credit card holders.
|
1800 180 1295 |
|
39 02 12 12 (Prefix local STD code) |
SBI Personal Loan Customer Care
sbi personal loan Customers looking to get in touch with any personal loan queries, there is a toll-free number.
1800 11 2211 |
1800 425 3800 |
080-26599990 (toll number) |
SBI Customer care via SMS
Customers can use the missed call banking service for any queries.
|
Number |
Message |
Purpose |
|
8008202020 |
UNHAPPY |
File a complaint |
|
9223766666 |
BAL |
Check balance |
|
9223866666 |
MSTMT |
Mini Statement |
|
567676 |
BLOCK |
Block the ATM card |
|
567676 |
PIN |
Generate new ATM PIN |
SBI Quick- Customer Care Service via missed call
Customers can get their basic questions answered like balance enquiry, check book request, mini statement or request for an e-statement through a missed call. However, the account holder will have to register for the service by sending an SMS REG<space>Account Number to 09223488888. The numbers for specific queries are listed in the table below.
|
Service |
Mobile Number |
|
Balance Enquiry |
9223766666 |
|
Mini Statement |
9223866666 |
|
Cheque Book Request |
9223566666 |
SBI Bank Contact details of Nodal officers
If the customer is not satisfied with the solution offered by a bank through a text message or call, one can take the issue to the nodal officer of the area. Here are the details.
|
Area |
Address |
Telephone Number |
Email ID |
|
AHMEDABAD |
Local Head Office, Bhadra, Ahmedabad, 380001 |
079-25506577 |
agmcustomer.lhoahm@sbi.co.in |
|
KOLKATA |
Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001 |
033-22436524 |
agmcustomer.lhokol@sbi.co.in |
|
BHOPAL |
Local Head Office, Hosangabad Road, BHOPAL, 462011 |
0755-4288010 |
agmcustomer.lhobho@sbi.co.in |
|
BHUBANESWAR |
Local Head Office, III/I, Pt. J L Nehru Marg, 751001 |
0674-2391772 |
agmcustomer.lhobhu@sbi.co.in |
|
CHANDIGARH |
Local Head Office, Sector 17 A, Chandigarh, 160017 |
0172-2703315 |
agmcustomer.lhocha@sbi.co.in |
|
CHENNAI |
Local Head Office, Circle Top House, 16, College lane, Chennai, 600006 |
044-28214116 |
agmcustomer.lhoche@sbi.co.in |
|
DELHI |
State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001 |
011-23407121 |
agmcustomer.lhodel@sbi.co.in |
|
GUWAHATI |
State Bank of India Local Head Office, G.S. Road, P.O. Assam |
0361-2237556 |
agmcustomer.lhoguw@sbi.co.in |
|
HYDERABAD |
State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095 |
040-23466512 |
agmcustomer.lhohyd@sbi.co.in |
|
LUCKNOW |
State Bank of India Local Head Office, Moti Mahal Marg, Lucknow- 226 001 |
0522-2201492 |
agmcustomer.lholuc@sbi.co.in |
|
MUMBAI |
State Bank of India Local Head office, “Synergy”, Plot No. C-6, ‘G” Block, Bandra Kurla Complex, Bandra(E), Mumbai |
022-26445506 |
agmcustomer.lhomum@sbi.co.in |
|
PATNA |
State Bank of India Local Head Office, Judges Court Road, Patna – 800 001 |
0612-2209082 |
agmcustomer.lhopat@ sbi.co.in |
|
THIRUANANTHAPURAM |
State Bank of India Local head Office, S.S. Kovli Road, Thampanoor, |
0471-2323072 |
agmcustomer.lhotri@sbi.co.in |
Additionally, customers can also contact the principal nodal officer at the below mentioned address:
|
General Manager Customer Service, State Bank of India, |
In case of an unsatisfactory response from the nodal officer, the customers are free to contact the deputy general manager at the customer service department of SBI. The details are mentioned below.
|
The Deputy General Manager Customer Service Department, |
Corporate customers can contact the chairman of SBI
|
The Chairman State Bank of India, |
SBI Customer Care Numbers for NRI
NRI customers can contact on the below mentioned numbers in case of any queries related to SBI banking products and services.
|
Country |
Toll Free Number |
|
Australia |
1800-012-473 |
|
Bahrain |
80-801-724 |
|
Belgium |
80-076-562 |
|
Canada |
1866-3284-209 |
|
France |
800-740-849 |
|
Germany |
800-183-0736 |
|
Hong Kong |
800-932-045 |
|
India |
1800 425 3800 or 1800 11 2211 or +91-80-26599990 (chargeable) |
|
Italy |
800-789-407 |
|
Japan |
006-633-812-439 |
|
Netherlands |
800-022-3031 |
|
New Zealand |
800-449-909 |
|
Oman |
800-757-92 |
|
Qatar |
00800-100-157 |
|
Russia |
810-800-293-010-12 |
|
Saudi Arabia |
800-814-4209 |
|
Singapore |
800-101-2333 |
|
South Africa |
800-982-360 |
|
UAE |
800-091-190-05 |
|
UK |
808-101-7633 |
|
USA |
1866-328-4209 |
SBI NRI Nodal Numbers
NRI customers whose query is not resolved and who wish to elevate the concern, they can contact the Nodal officer of the State or Union Territory. The details are mentioned below.
|
STATE / UT |
NAME OF THE NODAL OFFICER |
E-MAIL ADDRESS |
TELEPHONE NUMBER |
FAX NUMBER |
|
Arunachal Pradesh Assam Manipur Meghalaya Mizoram Nagaland Tripura |
Mr. David Naulak |
+91-361-2237595 |
+91-361-2237560 |
|
|
Telangana |
Ms. Nivedita |
+91-40-23466294 |
+91-40-24761176 |
|
|
Bihar Jharkhand |
Mr. Amit Kumar |
+91-612-2219077 |
+91-612-2209074 |
|
|
Chandigarh Haryana Himachal Pradesh Jammu & Kashmir Punjab |
Ms. Tanu Sharma |
+91-172-4567535 |
+91-172-2709061 |
|
|
Chhattisgarh Madhya Pradesh |
Mr. Imran Khan |
90393-62115 |
+91-755-2575976 |
|
|
Delhi Haryana (Sonipat/ Faridabad/Gurgaon) Uttrakhand Western Uttar Pradesh |
Ms. Madhukanta Naik |
+91-11-23407397 / 23407141 |
+91-11-23745536 |
|
|
Eastern Uttar Pradesh |
Mr. Radhey Mohan Nigam |
+91-522-2295499 |
+91-522-2234980 |
|
|
Gujarat |
Mr. Binod Kumar |
+91-76-00035248 |
+91-79-25503908 |
|
|
Karnataka |
Sri. Rajagopalan M.P |
+91-80-25943152 |
+91-80-22249069 |
|
|
Kerala |
Mr. Vijayan K |
0471-2351836 |
0471-2192355 |
|
|
Maharashtra Goa |
Mr. Rakesh Gopalan (For Mumbai & Raigad branches) Mr. Abani Ranjan Sahu [For Maharashtra & Goa branches (Except Mumbai)] |
|
022-67514147 022-67514127 |
22-67514140 - |
|
Orissa |
Mr. K Raja Sekhar |
+91-9937497878 |
0674-2392314 |
|
|
Pondicherry
Tamil Nadu |
Ms. Geetha |
044-28308768 |
044-28308193 |
|
|
West Bengal |
Mr. Sumanta Roy |
+91-33-22131707 |
+91-33-22130622 |
|
|
Rajasthan |
Mr. Ashish Agrawal |
+91-141-2256280 |
- |
|
|
Andhra Pradesh |
B. Sunitha |
040-23387284 |
040-23387791 |
➤ FAQs
Ques. Is there any number I can name for any transactions associated with my IRCTC SBI Credit Card?
If you've got the IRCTC SBI Credit Card, you could name 1800 180 1295 to have your queries addressed. If you're searching out a city-wise number, prefix your STD code and dial 39 02 12 12.
Ques. How can I close my SBI credit card account?
If you lose your corporate credit card even as overseas, you could name the 24x7 Visa toll-free number.
Ques. How can I close my SBI credit card account?
You can write to SBI or name the client care helpline number and place a request for closure of your card account. Do bear in mind that you may be allowed to close your card account only if all dues on the card were paid in full.
Ques. Will I be charged if I request for a card to be re-issued?
Yes, you may be charged Rs.100 + relevant taxes in case you request for a re-issue or a substitute of your card.
Ques. How lengthy will it take for me to acquire a re-issued card?
It will take 7 working days as a way to acquire your substitute card.
Ques. What do I do if there may be no reaction once I send an e-mail to head.customercare@sbigeneral.in?
If your problem has now no longer been addressed after sending an e-mail to the above id, you could write to Head – Compliance, Legal & CS - gro@sbigeneral.in