Description

State Bank of India or SBI is the largest bank in India. It is headquartered in Mumbai and offers numerous banking products and services like loans, savings accounts, credit cards, and fixed deposits. SBI has more than 24,000 branches and 60,000 ATMs for more than 420 million customers across the world. It offers 24/7 customer care services to resolve any issue or question that a customer may face with regard to SBI products or services. 

State Bank of India: 24/7 Toll-Free Number

1800 11 2211

1800 425 3800

080-26599990

The bank has provided additional toll-free numbers for the customers.

SBI credit card customer Number

Customers can call on these toll-free numbers to get immediate services related to the credit card.

1800 180 1290

39 02 02 02 (Prefix local STD code)

There is a dedicated toll-free number for IRCTC SBI credit card holders. 

1800 180 1295

39 02 12 12 (Prefix local STD code)

SBI Personal Loan Customer Care

sbi personal loan Customers looking to get in touch with any personal loan queries, there is a toll-free number.

1800 11 2211

1800 425 3800

080-26599990 (toll number)

SBI Customer care via SMS

Customers can use the missed call banking service for any queries.

Number

Message

Purpose

8008202020

UNHAPPY

File a complaint

9223766666

BAL

Check balance

9223866666

MSTMT

Mini Statement

567676

BLOCK

Block the ATM card

567676

PIN

Generate new ATM PIN

SBI Quick- Customer Care Service via missed call

Customers can get their basic questions answered like balance enquiry, check book request, mini statement or request for an e-statement through a missed call. However, the account holder will have to register for the service by sending an SMS REG<space>Account Number to 09223488888. The numbers for specific queries are listed in the table below.

Service

Mobile Number

Balance Enquiry

9223766666

Mini Statement

9223866666

Cheque Book Request

9223566666

SBI Bank Contact details of Nodal officers

If the customer is not satisfied with the solution offered by a bank through a text message or call, one can take the issue to the nodal officer of the area. Here are the details.

Area

Address

Telephone Number

Email ID

AHMEDABAD

Local Head Office, Bhadra, Ahmedabad, 380001

079-25506577

agmcustomer.lhoahm@sbi.co.in

KOLKATA

Local Head Office, Samridhi Bhavan, 1, Strand Road, Kolkata, 700001

033-22436524

agmcustomer.lhokol@sbi.co.in

BHOPAL

Local Head Office, Hosangabad Road, BHOPAL, 462011

0755-4288010

agmcustomer.lhobho@sbi.co.in

BHUBANESWAR

Local Head Office, III/I, Pt. J L Nehru Marg, 751001

0674-2391772

agmcustomer.lhobhu@sbi.co.in

CHANDIGARH

Local Head Office, Sector 17 A, Chandigarh, 160017

0172-2703315

agmcustomer.lhocha@sbi.co.in

CHENNAI

Local Head Office, Circle Top House, 16, College lane, Chennai, 600006

044-28214116

agmcustomer.lhoche@sbi.co.in

DELHI

State Bank of India Local Head Office, 11, Sansad Marg, New Delhi 110 001

011-23407121

agmcustomer.lhodel@sbi.co.in

GUWAHATI

State Bank of India Local Head Office, G.S. Road, P.O. Assam

0361-2237556

agmcustomer.lhoguw@sbi.co.in

HYDERABAD

State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095

040-23466512

agmcustomer.lhohyd@sbi.co.in

LUCKNOW

State Bank of India Local Head Office, Moti Mahal Marg, Lucknow- 226 001

0522-2201492

agmcustomer.lholuc@sbi.co.in

MUMBAI

State Bank of India Local Head office, “Synergy”, Plot No. C-6, ‘G” Block, Bandra Kurla Complex, Bandra(E), Mumbai

022-26445506

agmcustomer.lhomum@sbi.co.in

PATNA

State Bank of India Local Head Office, Judges Court Road, Patna – 800 001

0612-2209082

agmcustomer.lhopat@ sbi.co.in

THIRUANANTHAPURAM

State Bank of India Local head Office, S.S. Kovli Road, Thampanoor,

0471-2323072

agmcustomer.lhotri@sbi.co.in

Additionally, customers can also contact the principal nodal officer at the below mentioned address:

General Manager

Customer Service, State Bank of India,
State Bank Bhavan, 6th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431

In case of an unsatisfactory response from the nodal officer, the customers are free to contact the deputy general manager at the customer service department of SBI. The details are mentioned below.

The Deputy General Manager

Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road, Mumbai 400 021,
Fax: 022 22742431,
Email: customercare@sbi.co.in

Corporate customers can contact the chairman of SBI

The Chairman

State Bank of India,
State Bank Bhavan,
Madam Cama Road,
Mumbai 400 021
Fax: 022 22742430

SBI Customer Care Numbers for NRI

NRI customers can contact on the below mentioned numbers in case of any queries related to SBI banking products and services.

Country

Toll Free Number

Australia

1800-012-473

Bahrain

80-801-724

Belgium

80-076-562

Canada

1866-3284-209

France

800-740-849

Germany

800-183-0736

Hong Kong

800-932-045

India

1800 425 3800 or 1800 11 2211 or +91-80-26599990 (chargeable)

Italy

800-789-407

Japan

006-633-812-439

Netherlands

800-022-3031

New Zealand

800-449-909

Oman

800-757-92

Qatar

00800-100-157

Russia

810-800-293-010-12

Saudi Arabia

800-814-4209

Singapore

800-101-2333

South Africa

800-982-360

UAE

800-091-190-05

UK

808-101-7633

USA

1866-328-4209

SBI NRI Nodal Numbers

NRI customers whose query is not resolved and who wish to elevate the concern, they can contact the Nodal officer of the State or Union Territory. The details are mentioned below.

STATE / UT

NAME OF THE NODAL OFFICER

E-MAIL ADDRESS

TELEPHONE NUMBER

FAX NUMBER

Arunachal Pradesh

 

Assam

 

Manipur

 

Meghalaya

 

Mizoram

 

Nagaland

 

Tripura

Mr. David Naulak

nridesk.

guwahati@sbi.co.in

+91-361-2237595

+91-361-2237560

Telangana

Ms. Nivedita

nridesk.

hyderabad@sbi.co.in

+91-40-23466294

+91-40-24761176

Bihar

 

Jharkhand

Mr. Amit Kumar

nridesk.

patna@sbi.co.in

+91-612-2219077

+91-612-2209074

Chandigarh

 

Haryana

 

Himachal Pradesh

 

Jammu & Kashmir

 

Punjab

Ms. Tanu Sharma

nridesk.

chandigarh@sbi.co.in

+91-172-4567535

+91-172-2709061

Chhattisgarh

 

Madhya Pradesh

Mr. Imran Khan

nridesk.

bhopal@sbi.co.in

90393-62115

+91-755-2575976

Delhi

 

Haryana (Sonipat/ Faridabad/Gurgaon)

 

Uttrakhand

 

Western Uttar Pradesh

Ms. Madhukanta Naik

nridesk.

delhi@sbi.co.in

+91-11-23407397 / 23407141

+91-11-23745536

Eastern Uttar Pradesh

Mr. Radhey Mohan Nigam

nridesk.

lucknow@sbi.co.in

+91-522-2295499

+91-522-2234980

Gujarat

Mr. Binod Kumar

nridesk.

ahmedabad@sbi.co.in

+91-76-00035248

+91-79-25503908

Karnataka

Sri. Rajagopalan M.P

nridesk.

bangalore@sbi.co.in

+91-80-25943152

+91-80-22249069

Kerala

Mr. Vijayan K

nridesk.

kerala@sbi.co.in

0471-2351836

0471-2192355

Maharashtra

 

Goa

Mr. Rakesh Gopalan

(For Mumbai & Raigad branches)

 

Mr. Abani Ranjan Sahu

[For Maharashtra & Goa branches

(Except Mumbai)]

nridesk.

abumum@sbi.co.in




 

nridesk.

mumbai@sbi.co.in

022-67514147




 

022-67514127

22-67514140




 

-

Orissa

Mr. K Raja Sekhar

nridesk.

bhubaneswar

@sbi.co.in

+91-9937497878

0674-2392314

Pondicherry

 

Tamil Nadu

Ms. Geetha

nridesk.

chennai@sbi.co.in

044-28308768

044-28308193

West Bengal

Mr. Sumanta Roy

nridesk.

kolkata@sbi.co.in

+91-33-22131707

+91-33-22130622

Rajasthan

Mr. Ashish Agrawal

nridesk.

jaipur@sbi.co.in

+91-141-2256280

-

Andhra Pradesh

B. Sunitha

nridesk.

lhoand@sbi.co.in

040-23387284

040-23387791

 

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